Terms and Conditions

General Policy

If you pay by credit or debit card, you may be required to show the card at the time of delivery or collection as proof of identification and so that we can check that the card corresponds with the receipt data for the Order.

Privacy Policy

You acknowledge and agree that any personal data that you provide and/or we collect when you use this Website shall be processed in accordance with our Privacy Policy and in accordance with relevant data protection laws which include, without limitation, the Data Protection Act 2018 and the EU General Data Protection Regulation 2016/279.

Delivery Policy

Times for deliveries and collections provided by the Business are only estimates. The Business makes no guarantee that Orders will be delivered or will be available for collection within the estimated times.5. All products and offers are subject to availability. Alternative products or refunds may be offered where appropriate as per the Businesses discretion.

Refund Policy

Any refunds due will be processed through the pub’s till during the same day or can be refunded via the Payment Gateway provider merchant portal. Refunded sums will be returned to the originating card within 72 hours, but may be dependent on your bank.

Age Policy

If alcoholic or age restricted products are purchased the purchaser and any intended consumer must be over 18 and able to provide valid ID upon request.

Contact Us

We apologise but it is not possible to amend or cancel orders once placed, for anything else please contact us.

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Opens at 8:00am

Opening times

Sunday	09:00 - 17:00
Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00

Currently suspended due to routine maintenance Pre-ordering is available.

As all our food & drinks are prepared to order, during busy times there may be a delay, please ask a member of our bar team for waiting times!

Welcome to the Caffe Isola Table Order Page. HERE you can place your order at your table:

MENU

Please make staff aware if you have a food allergy.

whilst we try to make a range of products with allergen free ingredients, as all allergens are handled on site, we cannot guarantee that any product does not contain allergens.

YOU CAN ORDER CAFFE ISOLA RETAIL ITEMS FOR HOME DELIVERY FROM OUR ISLAND ROASTED WEBSITE HERE

If there are any particular Isola retail items that aren't listed that you would like to see please email us on info@caffe-isola.co.uk

Caffe Isola & The Chapel St Roastery

85a St James St, Newport, IOW, PO30 1LG

01983 524800

info@caffe-isola.co.uk